Terms and Conditions

1. General
The general terms and conditions of sale apply to all contracts of purchase, supplies and other services between Thomas Zettel (hereafter referred to as the “seller”) and the customer (referred to as the “client”).
The sale (“engagement”) between

Thomas Zettel
c/Jaume Fabra 11 – Local 1, 08004 Barcelona, Spain
contact@thebicyclepress.org

NIE: ESY0427817P

and the client is exclusively submitted to an regulated by the following conditions and does not take into consideration any prior agreements or arrangements, either verbal or written. The contracts are subject to Austrian substantive law to the exclusion of uniform law on the international sale of goods. The seller’s jurisdiction is the relevant court of law in Vienna, Austria.

2. Order & Contracting
An order and/or a contract between the buyer and the seller is valid after a completed order procedure from the buyer as well as a sent confirmation message from the seller. The confirmation message with all necessary order data will be sent via e-mail generally during two working days. Orders and Contracts are legal only with individuals of full age.

3. Right of Withdrawal from a contract
The client has the right of withdrawal within 14 working days after she/he received the ware without giving reasons. This right of withdrawal only applies to the consumers on the ground of consumer protection law and does not apply to businesses. The ware which returned in this way must be returned complete and in their original packaging. In case the product´s value has diminished as a result of the client, he/she must bear the compensation costs.

The costs applicable to the return of products must be borne by the client. Saturday does not count as a working day in context to the right of withdraw from a contract. The time limit of 14 working days starts upon the receipt of the order at the client. The right of withdrawal from a contract is ensured with the timely posting of the written cancellation by mail or email or of the product to the seller.
The cancellation is to be addressed to:

Thomas Zettel
c/Jaume Fabra 11 – Local 1, 08004 Barcelona, Spain
contact@thebicyclepress.org

4. Price and Delivery
Sales price includes 21% VAT.

Products in stock will be ready for shipping within 2-3 working days after receiving the prepayment on the account of the seller.

Shipping costs are additionally added to the sale prices. The customer will be clearly informed about the shipping costs during the ordering process.

Supplies are uninsured and the client bears the full risk. Cost of Insurance of supplies are dependent on size and weight of the delivered goods and will be added to the original price. A written application for additional insurance is necessary in order to fulfill the legal terms.

5. Payments
We accepted payments via Credit Card, Direct Bank Transfer or Paypal.

6. Guarantee
In case of delivery of an incomplete or defective product the cost of delivery shall be borne by the seller. The client is entitled to the replacement of the incomplete or defect product or to another product of equivalent value. A cash refund will only be made in case of mis-delivery on part of the seller and if the product cannot be replaced by another article of equivalent value.

7. Copyright
All pictures, photos, logos, texts and suchlike on this website, which are developed by myself are not to be used or copied without my permission. All rights reserved.

8. Final Clauses
The contracts are subject to Austrian substantive law to the exclusion of uniform law on the international sale of goods. By placing an order, the customer accepts the terms and conditions.